Turn Your STR Operations Into A System.

👋🏻 Hey! I'm Steward — a Telegram bot for STR managers, built by a Superhost.

😍 Starting only at 10¢/property/day.

Booking lands
Task suggested
You confirm
Dispatched with instructions
Closed on photo proof

flags risks
all chats in 1 bot
90+ languages

Open in Telegram

14 days free · Don't have Telegram? iOS · Android

What problems Steward solves?

👇 here's a few issues (tap ‹ ›)

I ran into a problem: scheduling my housekeeper right when theres a new reservation. I would need to remember texting her every time and sometimes it would just slip thru the cracks.
Airbnb Host
Half my crew is Spanish, so that's covered. But my handyman is Vietnamese — so I still need to text him through a translator.
Co-Host (Multiple OTAs)
My cleaner missed about five jobs. They disappear the day after and she can't see that she missed it.
VRBO Host

How I solve this 👇

FLOW EXAMPLE:

Manager view

Teammember view

Tue 9 Sep — 3 days (can be changed) before the job

👁️ Review Task:

🧹 CLEANING
🏠 1001SB
📆 12.09.26 12:00 (checkout time)
12:00
✅ Confirm & Dispatch✏️ Edit❌ Reject

📡 1001SB Cleaning dispatched to /marias
12:03

🧹 CLEANING TASK
🏠 1001SB
📆 12.09 12:00 (checkout time)

📍 1540 Vine street, Apt 1001, Los Angeles, CA, 90038

Cleaner — Maria S.
Pay: 28$
12:03
✅ Accept❌ Decline

📡 1001SB Cleaning task Accepted ✅ by /marias
12:11

Sat 12 Sep — 5 hours before the job

👋🏻 Reminder: 🏠 1001SB

5 hours to your 🧹Cleaning task.

Please, arrive on time.
07:00

2 hours before the job

👋🏻 Hi, Maria!

Please follow procedures in this order:

1. 📋 PROPERTY CHECKLIST
2. 🎚️ MIN STOCK LEVELS
3. 🧽 CLEANING INSTRUCTIONS

⚠️ IF something needs our attention and may impact a guest stay checking in today, please don't wait and let us know in this chat BEFORE starting your cleaning task, so we have more time to solve this.

Thanks 🙏
10:00

🔑 TEAM ACCESS
…own message
10:00

📋 PROPERTY CHECKLIST
…own message
10:00

🎚️ MIN STOCK LEVELS
…own message
10:00

🧽 CLEANING INSTRUCTIONS
…own message
10:00

When you enter the property, tap "Start Task".

This will let us know the job task is "In Progress".
10:00
▶️ Start Task🏁 Mark Done

📸 Send before/after photos of each zone first, then tap Mark Done.
13:48

📸 Photo received and sent to your Co-host for review.
13:52

👁️ Review 1001SB task photos 📸 by /marias

13:52

IF the task was successfully completed, tap "Done".

IF you need to give more instructions, tap "Add Instructions" — this will route your text message to /marias
13:52
✅ Done➕ Add Instructions
FLOW EXAMPLE:

Manager view

Teammember view

Tue 9 Sep — tap leaking, 1001SB

👁️ Review Task:

🔧 TECHNICAL
🏠 1001SB
📆 09.09.26 14:00
09:12
✅ Confirm & Dispatch✏️ Edit❌ Reject

📡 1001SB Technical dispatched to /minhv
09:14

🔧 CÔNG VIỆC TECHNICAL
🏠 1001SB
📆 09.09 14:00

🔧 Tap leaking — 1001SB

📍 12 Vo Nguyen Giap, Da Nang

Thợ sửa chữa — Minh V.
09:14
✅ Chấp nhận❌ Từ chối

💬 Đồng chủ nhà:

Cần thay cả vòi, không chỉ gioăng. Có được không?
09:20

💬 from Tech · Minh

The whole tap needs replacing, not just the washer. Is that OK?
09:20

💬 Co-host:

Yes, go ahead.
09:22

💬 Đồng chủ nhà:

Được, cứ làm đi.
09:22
FLOW EXAMPLE:

Manager view

Teammember view

Wed 9 Sep — dispatched 3 days before checkout

📡 1001SB Cleaning dispatched to /marias
09:10

🧹 CLEANING TASK
🏠 1001SB
📆 12.09 12:00 (checkout time)

📍 1540 Vine street, Apt 1001, Los Angeles, CA 90038

Cleaner — Maria S.
Pay: 28$
09:10
✅ Accept❌ Decline

two hours, no answer — that same message is rewritten

⏰ No response in time — this job was reassigned to someone else.
11:10

📡 1001SB Cleaning dispatched to /linhn
11:10

📡 1001SB Cleaning task Accepted ✅ by /linhn
11:18

How Standard Operating Procedures work here?

Start from the defaults. Delete what doesn't apply to your place, add what's missing. I attach the right one to every job automatically — this apartment's cleaning SOP to the cleaner, the technical one to your AC tech.

What about my booking calendar?

You have 2 options:

A. Add a separate iCal link per OTA (primary — in "Instant Book" mode, secondary — "Manual Approval").

B (BEST) Add a single unified iCal link if you're on Hospitable. Their free "Essentials" plan is enough to set all your OTAs to "Instant Book". The risk is the 1–4 minutes Hospitable takes to capture that change in your OTA calendars.

What about guest messages?

I don't touch guest messages, by design. OTA's native chats are usually fine — Airbnb's own auto-messaging is genuinely set-and-forget. And Hospitable's free tier also offers unified guest chats.

What does this cost per month?

On the 12-month plan, it’s just under 10¢/property/day. Price for the whole account. And first 2 weeks free.

Plan Price Per day

Monthly$2995¢Pay

3 months~~$87~~$5965¢Pay

6 months~~$174~~$9955¢Pay

12 months~~$348~~$17949¢Pay

You can pay with card, Apple Pay or Google Pay.

“Pay” button opens Steward bot to link payment to your account. Then the bank’s own secure page takes your card — we never see or store your card details.

The subscription renews automatically; send /unsubscribe in the bot to cancel any time.

Covers 5 properties.
Extra properties — $5/mo each.

Seats included:
1 Manager (full) seat;
1 Host (view) seat;
Unlimited Free Team seats.

Who built this?

I'm Alex. I got the Airbnb Superhost badge 44 days after registering, and a Guest Favorite a few days later — with zero previous STR experience.

Here's how Steward was born 👉 Read full story

A friend with 7 STR properties asked me to co-host for him for a while. Great properties, but operations ran on pure intuition — and it showed.

He didn't speak his crew's language. Messages bounced between broken chat-app translation and copy-pasting into ChatGPT. I became a punching bag for guest complaints that never should have happened.

So I wrote the SOPs and wired them into a Telegram bot. Every job goes to the right person, in their own language, and doesn't close without a photo back.

I built Steward to reduce STR managers' headaches. With the same operational fixes running on my own account, I earned Airbnb Superhost 44 days after registration — and Guest Favorite a few days after that.

STR tools for smaller operators shouldn't be expensive or heavy. They should be light, and wired straight into the work.

When you type /support — you reach me. And I ship that feasible feature or fix faster than most support lines.

How do I start?

👇👇👇

Open in Telegram

14 days free · no card needed now